Returns & Exchanges
At Dr. Squatch, we want you to feel like a champion, which is why we offer a 30-day Suds Satisfaction Guarantee on all of our natural personal care products. If you aren't completely satisfied with your haul, we'll make it right with a replacement or a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to pull up your purchase history.
- 2.Select Your Items
Choose the specific soaps, deodorants, or hair care products you wish to return and tell us why they didn't meet your expectations.
- 3.Print and Pack
Download your prepaid shipping label, securely pack your items in their original packaging, and drop the parcel off at any authorized carrier location.
- 4.Get Your Refund
Once our warehouse receives and inspects your return, we will process your refund to your original payment method within 5-7 business days.
